Welsh Language Standards Annual Report 2024–25
This report explains how The National Lottery Community Fund met its Welsh Language Standards between September 2024 and September 2025.
What our Welsh Language Standards work achieved in 2024–25
We continued to meet the Welsh Language Standards In 2024–25, which have applied to the organisation since 2017. These standards make sure Welsh and English are treated equally when we provide services in Wales.
Over the year, we awarded over 1,100 grants totalling £60 million to communities across Wales.
All new and updated Wales-specific funding information was published bilingually. This includes guidance, application materials, and relevant website content.
Our customer service provision, events, and engagement activity were delivered bilingually, supported by Welsh-speaking staff. Welsh language considerations were also embedded within policy development, operational planning and internal processes.
We continued to support bilingual working through Welsh-language internal resources, recruitment practices and staff development activity.
Our work to meet the Welsh Language Standards helps to:
- ensure consistent and equitable access to funding and services for Welsh language users
- support and promote the use of Welsh through funded activity and public-facing communications
- strengthen organisational capability to provide services bilingually across Wales
There were no complaints relating to Welsh language services during the reporting period.
This work demonstrates how embedding the Welsh Language Standards across the organisation supports effective service delivery, strengthens accountability, and contributes to the wider use of Welsh in communities across Wales.
Read the full report to find out more: