What would you like to contact us about?
Applying for funding
Whether you have an application ready to go, or want to know if your idea is something that our funding will support, our advice teams can help answer your funding queries.
Please contact your funding officer for any queries about an existing grant. If you don't know who your funding officer is, please get in touch using the details above.
Providing feedback about our service
We really value your feedback. If you have a comment or complaint about the services that we provide, or if there's something important you think we should know, we'd love to hear it. Please email us at firstname.lastname@example.org
To give us feedback about our website email email@example.com
Making a complaint
At The National Lottery Community
try to give the best service possible. However we recognise that this
does not always happen and you may wish to make a complaint. Making a
complaint will not affect your chances of receiving a grant from us in
the future. View our complaints procedure (PDF, 685KB).
We are interested in any comments that you may wish to make, so don't worry whether your concerns fit with the description of a complaint.
We also welcome comments from members of the public who have concerns over an application that we have received or a project that we have funded. View our policy for raising a concern (PDF, 78KB).
You can share your concerns or complaints with us verbally or in writing.
The National Lottery Community Fund is committed to preventing and detecting fraud.
If you suspect that someone is stealing from or defrauding The
National Lottery Community Fund help us do something about it by getting
in touch with us.
If you need to talk to us about anything else, please use the details below.