Citizens Advice Bureaux in Cornwall, Advice Plus - Project
Project overview
The project will increase the capacity of CABx to work with clients and improve the efficiency and effectiveness of advice services, increase the number and range of volunteering opportunities and increase the capacity of Cornwall's CABx to lobby for local policy reform. The project will increase capacity and effectiveness by establishing a number of innovative delivery channels including e-mail, SMS text messaging and web based chat rooms, which will be staffed by suitably trained volunteers.
